Privacy Policy
1. Introduction
This Privacy Policy describes how Zendra SRL collects, uses, stores, transmits, and protects the personal data of data subjects.
We are committed to processing your data in accordance with legal principles, ensuring transparency, confidentiality, and maximum security.
This policy applies to all visitors to our website, potential clients, clients, partners, suppliers, job applicants, and other individuals interacting with us.
To better understand our data protection practices, we invite you to read this document carefully. We reserve the right to update and modify this Privacy Policy periodically without prior consent or individual notification. In case of any changes, the updated version will be posted on our website, and it is your responsibility to review this policy whenever you visit the site to ensure you are aware of the latest version.
For further information, you can contact us at: hello@getzendra.com
2. About Us
Zendra SRL
Address: Str. Stejarului 7, Ground Floor, Apartment 3, Florești Village, Cluj County, 407280, Romania
Registered with the Trade Registry under no. J2023001614126
Tax ID (CUI): RO47956700
3. Categories of Personal Data Processed
We collect and process personal data such as your name and surname, email address, phone number, gender, browser type and version, location settings and time zone, IP address, browser plugins and versions, operating system and platform, activity information on our website or platform, as well as user behavior, marketing preferences, and preferred communication methods. We use Google Analytics to analyze website usage; you can read Google’s privacy policy here and opt out of Google Analytics here. Please also refer to our Cookie Policy.
When you send messages via our website, we require your name, email address, and phone number in order to respond to your requests. Additionally, personal data may be processed for marketing purposes to send you commercial communications about products and services offered by Zendra SRL via email. This processing is based on your consent, which you can provide by selecting the relevant option when sending a form. You may withdraw your consent at any time by using the unsubscribe option provided at the end of each marketing communication.
4. How we collect your data
We collect personal data through two main methods:
4.1 Direct Collection
Completing contact forms on our website (name, email, phone, gender, etc.)
Contacting us directly via email or phone (from Notion calendar)
Subscribing to our newsletter
4.2 Indirect Collection
Cookies and tracking technologies (Google Analytics, Meta Pixel)
5. Purpose of Data Processing
Your personal data is processed for the following purposes:
1. Responding to Requests:
We use your information to respond to inquiries, complaints, or requests. This includes your name, contact details, and information in the request. Providing this information is voluntary via forms on www.getzendra.com
2. Marketing Activities:
If you are a website visitor, we may use your data to send commercial communications about our products and services via remote means (email) only with your consent. You may unsubscribe at any time using the option provided in each message.
3. Analytics & User Experience Improvement:
We process data to analyze and understand website usage to improve user experience, with your consent through cookie acceptance.
4. Service Improvement:
We collect feedback to enhance our products and services.
5. Website Operation & Security:
Data is processed to maintain, operate, and secure our website, detect connectivity issues, and prevent fraud.
6. Legal Compliance:
Data is processed to comply with legal obligations, including tax and regulatory requirements.
Legal basis for processing:
Legitimate interest: For operational purposes that do not disproportionately affect your rights.
Consent: For marketing communications or non-essential cookies.
Legal obligation: When required by law (e.g., tax reporting).
6. Legal Basis for Processing by Purpose
Legal Basis
Legitimate interest
Legitimate interest
Legal obligation
Consent
7. Data Retention
We retain personal data for a limited time in accordance with internal policies and applicable law. Data is used only for the purpose collected.
You may withdraw consent for marketing at any time, after which marketing data processing will cease.
8. Data Security
We implement contractual and technical measures to ensure the confidentiality and integrity of personal data. All collaborators with access to personal data are contractually bound to comply with national and international data protection standards.
9. Sharing Personal Data with Third Parties
In certain cases, third parties may access your personal data for legitimate business purposes:
IT service providers (maintenance, software administration, security)
Marketing service providers (analysis, promotion, newsletters) with your consent
Document archiving service providers
Other third parties necessary for business operations
Your data may also be shared with public authorities, institutions, lawyers, auditors, or consultants only when legally required or necessary to protect vital interests or exercise legal rights.
All third-party transfers, including outside the EU/EEA, comply with applicable data protection laws.
10. Data Subject Rights
All users of the operator’s platform are guaranteed the rights provided under EU Regulation 2016/679 and applicable national law, including the right to:
Be informed about the processing of their personal data
Access their personal data
Rectify inaccurate or incomplete data
Object to the processing of their personal data
Restrict the processing of their personal data
Request the partial or complete deletion of personal data
Data portability
Lodge a complaint with a supervisory authority
Seek legal remedies in case of violations of rights guaranteed by national and European legislation
To exercise any of these rights, users should submit a request to the operator using the email address provided in the Contact section.
11. Cookie Policy
Our website uses cookies to improve user experience. You may disable cookies in your browser settings, but some site functionality may be affected.
Modern browsers allow you to manage cookie settings in the “options” or “preferences” menu.
Disabling cookies does not stop online advertising; ads may be less personalized.
Helpful links for cookie settings:
12. Contact
For any questions or concerns regarding our cookie policy, please contact us at:
hello@getzendra.com